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About Us

This web site is owned and operated by Intuition UN Ltd and is dedicated to helping you make healthier choices, learn effective strategies for managing stress and learn new patterns and behaviours. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Intuition UN Ltd
Unit 2 Riverside Business Park Dogflud Way Farnham Surrey GU9 7SS United Kingdom
Phone: 01252 716859
Email: orders [at] hypnosisforhealthychoices [dot] co [dot] uk
My VAT Registration Number 838 0839 02


Company number: <5156543>

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items to the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to complete the order. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Downloads

Please understand that by the nature of downloads, we cannot offer refunds. If you have any difficulties, we will work with you to help you get your download. Please note that we require you full contact address for taxation reporting as required in the EU. !!< Download instructions

We accept Visa and MasterCard. We do not charge for any item until it is ready to ship.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.>!!

Shipping And Handling

All CDs and products are sent out using Royal Mail first class or by courier depending on your request. Please Phone: 01252 716859 if you require alternative shipping arrangements

All orders are packed in opaque Jiffy bags or courier bags and the contents cannot be seen or identified. In addition there is no branding visable on the packaging.

There are no shipping charges for downloads.

Delivery Schedule

Physical products

1) UK postal deliveries
We will normally dispatch all orders received up to 3pm on business day on that same day, Royal Mail 1st Class and typically 94% of customers get them next working day in line with Royal Mail deliveries.

2) International orders
These go by airmail and take between 5 -10 working days for Europe and 10--15 for anywhere else in the world. Please contact us if you require special delivery. We are here to help!

3) Courier
Please note that when ordering by Courier, for orders before 12pm, it goes out that day for delivery NEXT BUSINESS DAY i.e if you order Monday you get it Tuesday, but please note if you order on a Friday, the next business day is Monday and not Saturday! The service is a signed for service and you need to ensure that you are in on the day of the delivery. If you are not present the Courier will card you and then you either need to re-arrange delivery or pick it up from the depot. If you fail to collect it or you are absent when the courier calls again, a redelivery charge may apply.

Electronic products/Downloads/ebooks...
The receipt page has download links on so you can download immediately after ordering. Please do not try to download to phones or tablets directly, go via a pc or mac, then import to your media library and then sync with your device. You will get a SagePay confirmation of payment email and we will also send you an email to confirm your order and one for the links you have ordered. You will be able to download these for 48 hours from your order, after that they expire.

Download instructions

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

Physical products (e.g. CDs)
For orders made from the UK or the European Union, the standard 20% VAT is added. All other orders outside the EU are VAT free.

Electronic Products/Downloads (ebooks or MP3's)
For orders made from the UK, the standard 20% VAT is added. For orders from the European Union, the VAT/TVA % for that country is added, based on where the 'delivery' is made, ie. where you are based. All orders outside the EU are VAT free.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01252 716859 (International +44 01252 716859) or fax us on 01252 726453 or write to us at Unit 2 Riverside Business Park Dogflud Way Farnham Surrey GU9 7SS United Kingdom

Privacy Policy

Intuition UN Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

Your rights to return phyiscal goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

Electronic downloaded products will not be refunded.

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